Terms & Conditions

Effective Date: September 1, 2026

Welcome to the website of Backwater Junk Removal ("we," "our," or "us"). By accessing or using our website or services, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

About Our Services

Backwater Junk Removal provides residential and commercial junk removal, cleanouts, hauling, debris removal, and related services throughout the Charleston, Berkeley, and Dorchester County areas of South Carolina.

Service availability may vary based on location, scheduling, weather conditions, and other factors.

Estimates & Pricing

All estimates are provided in good faith based on the information available at the time of the estimate.

Final pricing may change if:

  • Additional items are added

  • The volume of material changes

  • Accessibility differs from what was originally described

  • Hazardous or prohibited materials are discovered

  • Additional labor or equipment is required

We will communicate any pricing changes before completing the work whenever possible.

Scheduling & Cancellations

Appointments are scheduled based on availability.

If you need to cancel or reschedule, we appreciate as much notice as possible.

We reserve the right to reschedule appointments due to severe weather, unsafe working conditions, equipment issues, or circumstances beyond our control.

Customer Responsibilities

Customers agree to:

  • Provide accurate contact information.

  • Ensure we have safe access to the property.

  • Identify any items that should not be removed.

  • Remove valuable or personal belongings before service begins.

  • Obtain any required permissions if they are not the property owner.

Backwater Junk Removal is not responsible for items mistakenly removed that were left in designated removal areas.

Acceptable Materials

For safety and environmental reasons, we may refuse to remove certain items, including but not limited to:

  • Hazardous chemicals

  • Paints and solvents

  • Explosives

  • Biohazard materials

  • Certain automotive fluids

  • Other materials prohibited by local, state, or federal regulations

If prohibited items are discovered during service, additional fees or cancellation may apply.

Payment

Payment is due upon completion of services unless otherwise agreed in writing.

We accept approved payment methods communicated at the time of service.

Late payments may be subject to additional collection efforts as permitted by law.

Text Messaging (SMS) Terms

By providing your mobile phone number, you consent to receive text messages from Backwater Junk Removal regarding your requested services.

Messages may include:

  • Appointment confirmations

  • Appointment reminders

  • Scheduling updates

  • Estimate follow-ups

  • Service notifications

  • Invoice and payment reminders

  • Customer support communications

  • Occasional promotional offers (only where permitted and if you have opted in)

Message frequency varies depending on your interaction with our business.

Message and data rates may apply.

To stop receiving text messages at any time, reply:

STOP

To receive assistance, reply:

HELP

or contact us using the information below.

Your consent to receive text messages is not required to purchase services.

Privacy

Your privacy is important to us.

Please review our Privacy Policy to learn how we collect, use, and protect your personal information.

Intellectual Property

All content on this website—including logos, photographs, graphics, written content, and branding—is the property of Backwater Junk Removal unless otherwise stated.

No content may be copied, reproduced, or distributed without written permission.

Website Use

You agree not to:

  • Use this website for unlawful purposes.

  • Attempt to interfere with the website's operation or security.

  • Submit false information.

  • Misrepresent yourself or your identity.

Limitation of Liability

While we strive to provide accurate information and quality service, Backwater Junk Removal is not responsible for indirect, incidental, or consequential damages arising from the use of this website or our services, except where prohibited by law.

Our total liability shall not exceed the amount paid for the specific service provided.

Third-Party Links

This website may contain links to third-party websites for your convenience.

We are not responsible for the content, privacy practices, or policies of those websites.

Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.

Changes become effective immediately upon posting to this page. Continued use of our website or services constitutes acceptance of the updated Terms.

Contact Information

Backwater Junk Removal
Summerville, South Carolina

Phone: 843-735-9188

Email: info@backwaterjunkremoval.com